SPAR Self Defense

PRIVACY POLICY

Effective Date: September 1, 2015

SPAR Self Defense values your privacy regarding your personal information and the content and communication that is shared with us. This Privacy Policy explains what information SPAR Self Defense collects about you and why and what we may do with that information and how we handle information as it may relate to you.

What Is The Scope Of This Privacy Policy?
This Privacy Policy applies to the information obtained by us through your use of our website or in person and the products and services of SPAR Self Defense.

Will This Privacy Policy Ever Change?
As SPAR Self Defense evolves, we may need to update this Privacy Policy to keep pace with changes in our service and laws applicable to us and you; we will, however, always maintain our commitment to respect your privacy.

We will post any revisions to this Privacy Policy, along with their effective date, in an easy to find area of our web site, so we recommend that you periodically check back here to stay informed of any changes. We will ask for your consent to such changes if required by applicable law; in other cases, please note that the continuation of your SPAR Self Defense service/membership account after any change means that you agree with, and consent to be bound by, the new Privacy Policy. If you disagree with any changes in this Policy and do not wish your information to be subject to the revised Privacy Policy, you will need to close your account before the new Privacy Policy becomes effective.

I. Information Collection and Use

What Information Does SPAR Self Defense Collect About Me and Why?
We collect very little personal information about our users. A list of the “Personal Information” SPAR Self Defense may collect, and why we collect it, follows:

  • Your name, email address, and contact information. This lets us create your account, provide you with convenient and personalized access to your account, and deliver and support the service. This information also helps us communicate with you about your use of the service, product announcements and software updates, as well as respond to your requests for assistance (including providing account verification support if you’re having difficultly accessing your account). In addition, we may use your Personal Information to send you marketing emails and special offers about the service or products. For more information, please see the section below entitled, “Will SPAR Self Defense Send Me Emails?”
  • Transactional information collected, such as your credit card number and billing, allows us to process your payments for products and services.
  • The SPAR Self Defense products and services you use: This information helps us deliver and support the service and respond to your requests for assistance. We also collect this information to improve our understanding of how our users use the service.
  • Any content you add to your account: We don’t use this information for any purpose other than to make sure it is available to you when you use the service and to help us manage the service that is provided to you.

SPAR Self Defense’s web site and applications also collect and receive information from you, including the activities you perform within your account.

Gathering this kind of information helps us administer the service, provide convenient and personalized user access, improve the features and usability of our products and service, analyze user trends and information about users’ use of our service, collect information about use and growth of the service in specific regions, and evaluate the content and organization of our site. We do NOT collect information about you to deliver any targeted advertising to you, or track your visits to any third-party websites.

Will SPAR Self Defense Send Me Emails or Text Messages?
From time to time, we may contact you with information about product or service announcements, updates and special offers. You may opt out of such communications at any time by clicking the “unsubscribe” link found within SPAR Self Defense email or replying “STOP” to any text message. SPAR Self Defense uses a “Short Code” (72727) to deliver text messages to you.

II. Information Access and Disclosure

Does SPAR Self Defense Share My Personal Information or Content?
SPAR Self Defense is not in the business of selling or renting user information, and we only disclose information when:

  • We have your explicit consent to share the information.
  • We need to share your information with affiliated and unaffiliated service providers who process data on our behalf and subject to strict data protection requirements.
  • We need to share your information with affiliated and unaffiliated service providers to fulfill your product or service requests.
  • We believe it is necessary to investigate potential violations of our Terms of Service, to enforce those Terms of Service, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate the service.
  • We determine that the access, preservation or disclosure of information is required or permitted by law to protect the rights, property or personal safety of SPAR Self Defense and our users or is required to comply with applicable laws, including compliance with warrants, court orders or other legal process.
  • We need to do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.

Some applications that work with our service may ask for permission to access your content or other information about your account. Those applications will provide you with notice and request your consent in order to obtain such access or information. Please consider your selection of such applications, and your permissions, carefully.

Does SPAR Self Defense Ever Make Any of My Personal Information or Content Public?
No.

III. Data Storage and Transfer

How Secure Is My Data?
SPAR Self Defense is committed to protecting the security of your information and takes reasonable precautions to protect it. However, Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information you transmit to us; accordingly, you acknowledge that you do so at your own risk. Once we receive your data transmission, we make all commercially reasonable efforts to ensure its security on our systems:

  • Your SPAR Self Defense password is protected by encryption, and only you have access to it.
  • You are not able to choose the password you use for security purposes.  If you lose your password, the system will generate a new one for you.  This reduces the likelihood of your account being compromised or someone guessing your password.
  • Your personal information and data stored in our systems is protected by various physical, electronic and procedural safeguards. It is housed in a securely and is fully compliant with all necessary security requirements.
  • Certain SPAR Self Defense services support the use of standard SSL encryption to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If SPAR Self Defense learns of a security system breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us or by posting a notice on our web site. Depending on where you live, you may have a legal right to receive such notices in writing.

IV. Information Deletion

What Happens If SPAR Self Defense Closes My Account?
If SPAR Self Defense closes your account due to a terms of service violation, then you may contact SPAR Self Defense to request deletion of your data, and SPAR Self Defense will evaluate such requests on a case by case basis, pursuant to our legal obligations.

V. Contact Us

How Can I Contact SPAR Self Defense?
SPAR Self Defense welcomes your feedback regarding this Privacy Policy. If you have questions, comments or concerns about this Policy, please contact us by email at support@spardefense.com
SPAR Self Defense
2309 Eggert Road
Tonawanda, NY 14150
(716) 835-7727